COVID Update Mar 16

#DoingWhatWeCan #StillDoing

We recognize the importance of diligence, caution, and collective participation in helping minimize the spread of COVID-19. We are monitoring municipal, provincial and federal guidelines, and adhering to best practices for small gatherings.

The CDC and Provincial health officials have recommended avoiding/rescheduling gatherings of more than 50 people. The Dep classes are capped at 12 people, and 24 guests for Drop In Dinners and Supper Clubs. We’re also expanding our pickup/takeout options. We’ll continue to closely follow the situation and recommendations, and adjust accordingly.

COVID-19 is definitely turning things upside down for a lot people. To try and make things a bit easier, The Dep is doing what we can to help:

Drop-In Dinners now have online pre-ordering for pickup

You can now pre-order your Wed-night Drop-In Dinner online and it will be ready for you to pick up at your specified time.

Mama Linda’s Filipino Brunch now offers call-ahead for pickup

Maria Polotan is taking advance orders for brunch dishes packed up to go! Give her a call or text at 416-573-3108 and she’ll have your order ready for you when you arrive

Increased Social Distancing at Cooking Classes

We’ve re-organized our space for classes to have 3 separate tables of 4 people.

Supper Clubs now have a takeout option

If you have purchased a ticket to one of our upcoming Supper Clubs, we are happy to pack up your meal for pickup; just let us know us by email.

Revised Cancellation Policy

We have updated our cancellation policy to give people more options, make it easier for people who need to change plans on short notice.

Clean Hands & Open Hearts — A Dep COVID-19 Update

Dear friends, guests, and supporters,

While it is encouraging to see people continue to sign up for our upcoming events, it is also understandable that public health concerns may impact some people’s decisions in the coming weeks. In light of the extraordinary circumstances we find ourselves in, I wanted to take a moment to update everyone on what precautions and policies we are putting in place for the foreseeable future.

The Dep will continue to operate as usual, hosting our classes and events. We will double down on the cleaning and sanitizing protocols for our space, and will be switching to antimicrobial soap for our washrooms and hand wash stations. For Supper Club events, we will consider individual vs. family-style plating options where possible.

We are also going to make some temporary changes to our cancellation/refund policies. Anyone feeling unwell or under advisement to minimize non-essential public interactions, please contact us ASAP if you think you will not be able to attend an event to which you have purchased tickets.

As per our regular policy, we will do our best to find other takers for your tickets. Any released tickets that are picked up will be fully credited automatically.

As a temporary measure, if you are able to let us know >48 hrs prior to your event, we can offer a full credit or refund, regardless of whether the tickets are picked up or not.

For situations where we are notified with less than 48hrs notice, and where tickets go unused, we can offer a 50% credit or refund, as the chefs are likely to have already purchased/prepared ingredients based on the tickets sold.

Should it become necessary for us to cancel any event, we will, as per usual, issue full refunds to all ticket holders.

While we will be issuing refunds and credits as per this policy by default, should you like to consider your ticket purchase as a donation to help support The Dep through what is certain to be a challenging stretch, please let us know.

It is my hope that we can navigate the challenges and uncertainty of the current situation together, and continue to create and share interesting food things with our amazing community of supporters.

We will be following any Toronto Public Health advisories, and will do our best to keep everyone updated should the circumstances change.